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Call Forward All on a shared line

jcampbell
Level 1
Level 1

I have a 2 line phone. The lines have different DNs and different voice-mail. Line 2 is not a primary extension on any other phone. When I press the line button for line 2 and press the CFwdALL softkey, I get a fast busy and a message that says "primary line only" Is there a way to Call forward All a shared/second line.

By the way, the 2nd line is also a 2nd line appearence on other phones, but not a primary on any phone.

2 Replies 2

dugrant
Level 4
Level 4

You have to use the ccmuser page to set CFA for non-primary lines.

phnowicki
Level 1
Level 1

Just an FYI, this capability is a feature enhancement that hasn't been implemented yet. See Bug ID CSCdr03425.

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