call-forward busy

[sarenos2006]

I have the CME 3.3 with 7902 phones and I'm trying to do call-forward when extension 100 is busy to 101.

This is the configuration:

telephony-service

max-ephones 5

max-dn 5

ip source-address 192.168.3.1 port 2000

auto assign 1 to 5

user-locale ES

network-locale ES

create cnf-files version-stamp Jan 01 2002 00:00:00

max-conferences 4 gain -6

transfer-system full-consult

directory entry 45 667433712 name Santi

directory entry 4 101 name pruebas

directory entry 20 667433712 name santi

!

!

ephone-dn 1 dual-line

number 100 no-reg primary

call-forward busy 101

call-forward noan 101 timeout 10

!

!

ephone-dn 2 dual-line

number 101 no-reg primary

!

!

ephone-dn 3 dual-line

number 102 no-reg primary

!

!

But doesn't runs neither call-forward busy and noan

when the extension 100 is busy, if you call you hear normal dial tone, but never is transfered.

Any ideas?

[Rob Huffman]

Hi Santi,

Because this DN is set up as dual-line you need to add the following. Have a look;

The following example creates an ephone-dn with the number 1001 in dual-line mode. The no huntstop command allows calls to continue to hunt to other ephone-dns if this one is busy or does not answer. The huntstop channel command disables call hunting to the second channel of this ephone-dn if the first channel is busy or does not answer.

Router(config)# ephone-dn 10 dual-line

Router(config-ephone-dn)# number 1001

Router(config-ephone-dn)# no huntstop

Router(config-ephone-dn)# huntstop channel

Router(config-ephone-dn)# exit

From this CME doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a0080611350.html#wp1056194

Hope this helps!

Rob