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Call forward delay

ben.slater
Level 1
Level 1

Hello,

I am seeing a problem on Callmanager 3.1.3a. Where an ip phone has been forwarded to a number (voicemail box or another phone) and the user returns and clears the forward all there is a 10 second delay before the divert is removed.

Any help appreciated,

Ben

2 Replies 2

jbayuka
Level 5
Level 5

May be your CM is heavily loaded. Would suggest you to check if it is consistent during both peak and off-peak hours.

azam_anwar
Level 2
Level 2

Ben,

This is a known bug with 3.1(3a).

Upgrade to 3.1(4b)-spC to resolve the problem.

No ES is available.

Regards

Azam