Call Forward - how to find which extension is fwd on a specific number?

[tyeung]

Hi

I have been informed by an external party that they are receiving calls from different extensions from the company where I work.

I suspect that someone has call fwd his/her extension to the external number, how will i know why extension is is? I have 1500 extensions in my CM cluster. Pls help.

Thanks

Thierry

[gogasca]

Hi Thierry

There is a field in DB which stores this value..

You may run a query using SQL Query Analizer selecting CCMXXX DB:

select * from NumPlan where CFADestination = 'YOURNUMBER' or CFBDestination = 'YOURNUMBER' or CFNADestination = 'YOURNUMBER'

In the result Check DNorPattern field

Or you may use CDR records to see the FinalcalledParty number to see which one is the culprit

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080576153.shtml#solution

HTH

//G