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New Member

Call forward reason code delivery?

IPT friends,

Does anyone know how this CM 3.2 feature works? Does the admin configure this?? It's noted in the CM 3.2 data sheet...

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheet09186a008007d873.html

Thanks!

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Cisco Employee

Re: Call forward reason code delivery?

Actually, this was introduced int 3.1:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/prod_release_note09186a00800b7127.html

Call Forward Reason Code Delivery—Most voice-messaging systems can deliver prerecorded audio messages to callers. For example, mailbox owners can customize Cisco Unity mailboxes for calls forwarded on no answer, busy, or immediately on any condition. Cisco CallManager 3.1 now provides the reason code for call forwarding the voice messaging system for each call.

This is the default behavior.

Hope this helps...

2 REPLIES
Cisco Employee

Re: Call forward reason code delivery?

Actually, this was introduced int 3.1:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/prod_release_note09186a00800b7127.html

Call Forward Reason Code Delivery—Most voice-messaging systems can deliver prerecorded audio messages to callers. For example, mailbox owners can customize Cisco Unity mailboxes for calls forwarded on no answer, busy, or immediately on any condition. Cisco CallManager 3.1 now provides the reason code for call forwarding the voice messaging system for each call.

This is the default behavior.

Hope this helps...

New Member

Re: Call forward reason code delivery?

It was in the release notes the whole time....the only place I didn't check. Thanks for spending your time on this !

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