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Call Forward

Is there a way to change the call forward feature where user's extension is used instead of last name? (Unity 2.4)<br><br><br><br>

3 REPLIES
Anonymous
N/A

Re: Call Forward

you mean forwarding a message to another subscriber? You can always switch between selecting subscribers as recipients using their name or using their extension number by pressing "##". You can also change the default method (we default to spelling the name) on the conversations page for the subscriber in the SA (i.e. it can be set on a user by user basis).


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: Call Forward

Hi!

Well that answers that... :) Is there any type of global change editor that works with Unity? I have over 300 users I need to make this change to.. :)

THanks!

don

Anonymous
N/A

Re: Call Forward

sure... on my web page there's a tool called "Bulk Edit" that allows you to make changes to large numbers of call handlers and/or subscribers. This tool will be shipping with 3.x soon but I have versions on my page for both 3.x and 2.x that have been used extensively in the field.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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