Some of our users had forwarded their extension to the voice mail using the softkey of the phone. Our publisher is down for 2 days (moving to another localtion)and when I hit the Callforward softkey, an error message stating "Database error" is displaied. It looks like it's looking for publisher. I am not able to make any changes from Subscriber. All calls are going to the voicemail for those users. Could you please let me know if there's any way that I can remove this call forward from Subscriber?
The publisher replicates a read-only copy of the master database to all other servers in the cluster.
If changes are made in the publisher's master database during a period when another server in the cluster is unreachable, the publisher will replicate the updated database when communications are re-established. During any period when the publisher is unreachable or offline, no changes can be made to the configuration database. All subscriber databases are read-only and may not be modified. Most normal operations of the cluster will not be affected during this period, including the following:
?Installation registration of previously configured devices
There are some features and functions that require access to the master database on the publisher because they make modifications to records and therefore need write access. The publisher is the only server in a Cisco Unified CallManager cluster that has a read and write configuration database. The main features and functions that require access to the publisher for write access include:
?Configuration additions, changes, and deletions
?Extension Mobility and Device Mobility
?User speed dials
?Cisco Unified CallManager User page options requiring the database
?Cisco Unified CallManager software upgrades
?Call Forward All changes
?Message Waiting Indicator (MWI) state
Other services or applications might also be affected, and their ability to function without the publisher should be verified when deployed.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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