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call forward

Right now if a subscriber calls in to retrieve a message and wants to forward it to another subscriber, he has to input the subscriber's extension. Is there a way to set up Unity so that the caller can search the directory by name to find the person that he wants to forward the message to?<br><br>

1 REPLY
Anonymous
N/A

Re: call forward

You can set the subscriber's directory lookup preference on a per-user basis. It is on the subscriber's Conversation link in the SA.

Note: You can always switch the lookup method 'on the fly' by dialing ## during the address message conversation.



Scott Morgan
Cisco Systems TAC

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