09-12-2002 07:01 AM - edited 03-12-2019 08:44 PM
I have an issue with CFA that prevents me from forwarding off-net. I have checked the partitions and css and that doesn't seem to be the problem. (I even put the route patterns in the none partition) After looking at traces it shows the correct Route Pattern being matched but still gives me a fast busy. Any ideas?
09-12-2002 09:43 AM
Lets start this way:
What version of CallManager? Is the call hitting the gateway (debugs)? Do you/are you dialing a 9 for outside access (if necessary)?
09-12-2002 01:56 PM
We have version 3.1(3a) and the call is hitting the gateway (6500 blade) from what I've gathered in the trace files. We are dialing a 9 for outside access and this does work when dialing from a phone. It is the forwarding part that does not work. In the trace I see the original call and then the forward manager forward to the new number (with the 9) This matches a route pattern (the same one as regular calls) and then for some reason I get a busy.
09-12-2002 02:05 PM
Good one.... Next thing I would check would see if the gateway is getting anything different on the forwarded call vs. the normal call. This is tedious stuff, but if you look at http://www.cisco.com/warp/public/788/AVVID/debug_mgcp.html, it outlines the MGCP debugs and points out how normal calls work. Good luck, and keep us updated.
09-12-2002 04:30 PM
Unfortunately it is a 6500 blade and not a vg200. The trace file messages in callmanager are nothing like the mgcp debug on the vg200. However these messages are similar to those when a call completes normally. Thanks for the help!
-Geoff the calling search space is the same as the phone and we are able to call out normally using that.
Jac
09-12-2002 02:07 PM
This may be a silly question, but do you have the correct CSS in the forward all config? With the number?
forward all , 7035551212, CSS
geoff
09-12-2002 04:35 PM
The calling search space is correct. It is the same as what the phone uses and it can make that call. Also I put everything to none to verify it and it still does not work.
Jac
09-12-2002 06:38 PM
All phones are just one? If just one, delete it from the system and re-add it. Otherwise, we continue.
Rick
09-12-2002 06:50 PM
All phones unfortunately have this problem...
09-13-2002 06:33 AM
please try to look on the T310 or T301 time-out timers in the CallManager.
We had similar problems and we changed these timers to bigger values and it worked
09-13-2002 07:19 AM
I doubled those timers, reset the cm and it still did not work. What problems were you having with CM? Thanks.
Jac
09-13-2002 11:20 AM
Are you using Ext. Mobility?
Out of curiosity, can you forward on-net?
Do you have different gateways to try to route it differently, simply as a test?
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