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Bronze

Call forwarding second line on Cisco 7960 phones

Hello ,

When ever we try to forward the second line from the phone it says primary line only.Does any one know why is this .

Thanks.

2 REPLIES
Bronze

Re: Call forwarding second line on Cisco 7960 phones

It is by design. If you wanted to forward from another line you would need the users web interface (http:///CCMUser). Out of curiosity, why would you want to forward the second line?

Rick

Community Member

Re: Call forwarding second line on Cisco 7960 phones

Make sure that you define a DN to your second line. Then use Call Manager Administration to forward the first line to the second line. You have three choices 1. forward all 2. forward busy and 3. forward no answer.

Hope this help.

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