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New Member

Call Handler Extensions won't go away

I have found that if I have a Call Handler with a certain extension and delete it, I am never able to add a subscriber that uses this same extension.

I am on Unity 3.1 Build 3.1(5). Any fix for this? I'd really like to use these extensions that were once linked to Call Handlers since they are DIDs.

Thanks,

Mike

2 REPLIES
Cisco Employee

Re: Call Handler Extensions won't go away

so this happens consistently (i.e. you could reproduce it for me to look at)? I'd be interested in taking a look if so.

Can you try the latest dbWalker here:

http://www.ciscounitytools.com/App_DirectoryWalker3.htm

and see if it turns up anything about those extensions being stranded in the DTMFAccessID table? I've added a bunch of new checks for DTMFID conflicts and issues in recent versions of dbWalker, it'd be interesting to see if it points anything out here.

New Member

Re: Call Handler Extensions won't go away

It turned out to be an Exchange issue, not an extension issue. Thanks for the prompt response!

Mike

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