In Unity 2.4.6, I have created some call handlers for an extension dedicated to providing information to callers (For office hours press 1, for directions press 2, etc.) Well, in short, I have the call handler repeat its message if the caller doesn't enter an option within 5 seconds. If the caller still doesn't enter an option after the second time around, I send the call to the "Goodbye" or "Hang-up" call handler. However, after the second time, the caller doesn't have enough time to select an option after the message. The message plays and directly afterwards it's passed to the other call handler. How can I give the caller more time to select an option after the second message?<br><br>
Probably the easiest way to do this is to append 5 or 6 seconds of silence onto the end of the greeting itself and remove the 5 second delay between retries. This way the caller will hear the greeting twice with 5 second pauses afterwards both times before they get shuttled off to the Goodbye call handler.
there's no way to configure Unity to "pause" after playing the greeting and taking the after greeting action.
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