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New Member

Call handler message

I have a user who wants to have customers press 1 to hear their office hours of the different branches.

I can configure it using a voice mail box in Unity, but I was thinking if I used a call handler I could save a license.

My issue is I don't know how to put a message on a call handler or get into one.

A voice mail box I can simply * into the extension and change the greeting, but how do you do that on a call handler or is it even possible?

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Call handler message

This document should point you in the right direction:

http://www.cisco.com/warp/public/788/AVVID/greeting_admin.html

3 REPLIES

Re: Call handler message

This document should point you in the right direction:

http://www.cisco.com/warp/public/788/AVVID/greeting_admin.html

New Member

Re: Call handler message

thank you!, that was way to easy. I just had to assign a number to the call handler and set Greetings Administrator as a key in my caller input.

Re: Call handler message

Glad I was able to be of some assistance to you.

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