I created several call handlers for a school district menu. When testing them on the inbound (PRI) the opening greeting voice quality is ok, the problem is when I get directed to other call handlers the voice quality drops and sounds digitized and then recovers back to normal. Testing the menu locally works fine. I'm running Unity 3.1(2) and CallManager 3.1(3a). Thanks
How did you record the greetings for these call handlers? Via TRAP? Do you also get distorted sound on messages left for folks on the system? Do these greetings sound distorted if you play them back via the media master over a sound card/speakers directly? (last question... I swear) Have you setup AGC and/or playback/record boosts in the TSP?
I recorded the greetings via media master via cisco phone. I've tested the menu internally and that tests fine. Currently there is a Catalyst 6000 with a 8 port T1 module with 2 PRI's currently active. There is no problem with voicemail being distorted, only when dialing inbound on the PRI's into the menu sytem. It is not consistent to a certain call handler (great), any help would be great. thanks
You should probably open a TAC case then so you can get the 6608 load that contains the fix for the bug I mentioned earlier. Be sure to mention the bug id when you open the case. Once you get it, you can load it on the gateway and monitor the system for a few days to see if it helps.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...