I created a call handler and set the "Call Transfer" to "ring a subscriber's extension". I also configured a one-key dialing in Open Greeting Handler which would "attemp to transfer to" this call handler.
But everytime I got into the Open Greeting and pressed that key, it went to the subscrible's greeting, instead of ringing the extension.
I also tested this function using the default "Operator" handler. It works and the extension rings. I compared the two call handers, the one I made and the Opertor. They are exact the same.
It could also be that your operator call handler has different settings for the 3 transfer rules... there are three transfer rules: standard, off hours and alternate. It could be that the one you created off the template had, for instance, only the standard rule active which is only going to transfer during the day according to the schedule associated with the handler... where as maybe the operator call handler had the alternate transfer rule setup which is always active. It could also be they both have the standard transfer rule enabled only but are configured with different schedules...
Wei, not sure if you are still having this problem but I ran into it today and fixed it.
When you select the caller input option press "Select Subscriber" the Subscriber Selection window pops up. Do your search for the subscriber and under the results window there is an option labeled "Conversation" that is defaulted to "Send to Greeting For". Change that to "Attempt transfer for" and it works.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...