Everything is almost all set. The one problem I am having is that. I have the greeting call handler. Now here is the options directory or stay on the line for an operator. Now this is where it gets tricky I want it to ring the receptionist line if no one dials an extetion. If the receptionist does not pick up then to to send to the unattenand voice mail account. WIth the operator call handler I have it transfer to it but if no one picks up in two rings then the call is diconected. Or I can have it directly go to e-mail but not ring first.
What kind of transfer do you have setup on the operator call handler here? If it's set to supervised, make sure you have enough rings (try bumping it up to 5 or 6 if necessary). When you say disconnected do you mean Unity releases it to the switch or the call is actually terminated?
which switch/integration are you working with here?
1. I have the opening greeting sending to the operator I set the transfer to the operator handle but first I have the operator transfering incoming calls to an extion which is the operator extention. This is a supervised transfer. If I set the ring count for <3 rings then the line rings three time and the call is disconnected. IF its =>3 then it will send it to the operator message and e-mail I have set up.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...