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Call Handlers

Can I make a Call handler the lets a person dial an extension of anyone weather they are in unity or not? and have that transfer to the extension.<br><br>

3 REPLIES
Anonymous
N/A

Re: Call Handlers

Yup. Say for instance extension 1234 does not have a Unity mailbox. You could make a Call Handler with the DTMF ID (extension) of 1234 that is set to transfer to 1234.

Steve Olivier
Software Engineer
Cisco Systems

Anonymous
N/A

Re: Call Handlers

Creating a bunch of call handlers for LOTS of numbers can be a pain, I realize... there's a tool on my web site to help with this in cases where you want hundreds of extensions to be accesible... it's call the Bulk Handler Creation tool (not real creative, but it works OK).


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: Call Handlers

Thank you

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