Need an advice. Task is to provide a call intrusion function. Barge function isn't appropriate, because we need that every user call to be released if a management call has come. Such a function provided by Alcatel PBXs as an option. Any suggestion will be appreciated.
If this is for one or two users it is probably more user friendly to put a second line appearance on the users phone set to allows ring. Then give the 'boss' special priority numbers to ring. You could even put these numbers in partitions that normal users can not ring.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...