My manager wants me to get Call Manager and Unity training. I can do adds and updates to phones and voice mail. We had an engineer do initial setup but boss would like me to have more in depth knowledge. Any suggestions on good training classes and/or books?
You are always welcome :) Thanks for your very kind words! WOW!
These studies are an ongoing journey for sure, but this is what makes it fun and interesting. I'm sorry that I missed these guides that also have some really great info for anyone getting started in IP Telephony;
Cisco Unified Communications SRND Based on Cisco Unified Communications Manager 6.x
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...