Hi there
I have a problem with our Call Manager 2825. We am giving a presentation to our top management, and as Murphy's law would state, our call manager crashed on us. I have tried to upgrade it again, to call manager 3.2, but it was still giving me the same errors. Eventually in a state of frustration, I decided it would be best just to format the call manager and start the re-installation from scratch.
I noticed that the only OS CD's we had was for the call manager 7820/7822/7830, this software should be able to install on this hardware, as we has done this before. I know that this is the first CD's that got shipped out with the old 7822 call manager. I had two sets of these CD's and tried both sets, but they still give me the same error messages.
The error that I am getting is "The hardware detected is not supported by this CD. MSC Quickbuilder cannot run.". This would mean that I cannot do anything on the Call manager at all, as the OS won't load up.
There could be one of two possible problems that could be wrong :
1) Our hardware might be faulty ?
2) I noticed that our BIOS was upgraded to 7825-BIOS-09-10-01.exe,
which is an old BIOS, But I am sure that this might not be the
problem.
3) I am lost here, not sure what else could be wrong, as there is not much to trouble shoot ????
Thanks a ton for your Help
Mike
