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Call Manager and CME Line Labels Display

heathrw
Level 4
Level 4

Call Manager and CM Express are connected using h323. When a handset from CM dials handset on CME the Calling handset displays only the dialed number while the Called handset displays the incoming number and the label/name. When the CME handset calls a CM handset number and line label appears ok.

I would like the CM handsets to display the called handset label along with the number.

Thanks

1 Reply 1

irisrios
Level 6
Level 6

You can troubleshoot the label display issue with Caller ID Name Delivery Issues on Cisco IOS Gateways document

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_configuration_example09186a00800a9a49.shtml