We currently have a single cluster over two sites and 2 in dial rages. I want to make it so the full number is required to be dialed plus out side line access code. What would be the best way to approach this?
You can do this with translation patterns. For example:
- Place the lines in site 1 in partitionA
- Place the lines in site 2 in partitionB
- The CSS for the phones in site 1 will contain only partitionA
- The CSS for the phones in site 2 will contain only partitionB
Create a translation pattern for site 1 that has the outside line access number plus the full number to reach site 2. For example the pattern would be 9212555.XXXX (note the period), assuming the numbers in site 2 are 212555XXXX. The CSS of the translation pattern contians partitionB and the Discard Digits will be set to predot.
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