Call Manager Installation Error #49 and ntoskrnl.exe file not found

p.bustamante · ‎03-12-2003

Hi friends, I have a trouble. When I try to install Call Manager 3.1 on my MCS7825 the first time I get "Error 49" when the instalation is finishing (just when is in a "Write" process), the second time when I try to install again (several information is kept of the before instalation) it is more fast and finish without trouble, the trouble is when the installation program request a boot, the system can't restar because "ntoskrnl.exe has an error or isn't present" appear, similar when you try to install W2K on an IBM OS/2.

kthorngr · ‎03-12-2003

You could have a hardware failure.

Are you reinstalling the OS using the “Same Server Recovery” option?

p.bustamante · ‎03-13-2003

No, Always I'm reinstalling as a New Server option

tringwelski_2 · ‎03-13-2003

Try the BIOS erase utility then reinstall the hardware detect cd and ccm.

to download the the Compaq System Erase Utility

http://h18007.www1.hp.com/support/files/server/us/download/16251.html

p.bustamante · ‎03-13-2003

I tried it and the BIOS was erased, the server lost all the information as the date, hour, etc. but whe I tried againg the error 49 appeared again and next time the ntoskrnl.exe error.