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New Member

Call Manager minimum memory

Can someone please inform me how low the memory can be before I would experience problems with phones disconnecting or other issues?

Thank you,

Rose

6 REPLIES
Cisco Employee

Re: Call Manager minimum memory

version?? server??

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call Manager minimum memory

sorry I forgot to enter that information. We're running CM 4.1(3) on a (7815SE1) Windows 2000 Server version 5.0.2195 sp4.

Thanks!

Cisco Employee

Re: Call Manager minimum memory

usually if CPU or memory are sustained above 80% or show spikes it can cause issues

that's a small server so we can take it a little lower, around 70 for a small server

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call Manager minimum memory

I have noticed that this server has gone as low as 11.4mb of free memory without any known impact and cpu only reaches 100% for a brief second. However, I have received messages in the event viewer stating,

"The Cisco CallManager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

I'm trying to pinpoint the actual cause. I would also like to set a monitor on the memory as to how low it can go before alerting for a service impacting issue. Thanks again!

Cisco Employee

Re: Call Manager minimum memory

i'd open a TAC case using the high memory/CPU keyword so they can look at drwatson logs. also depends on how many phones and users you have there, that server has the smallest capacity of them all

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call Manager minimum memory

I tried that but I'll open a new one to see if I can get someone else. Thanks again for all your help.

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