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Community Member

Call Manager setting

We have ccm 3.1 does anyone know the setting to shorten the time for waiting until the number has been completely dialled. Inother words when an extranl number has been entered we have to wait for up to 10 seconds before anything happens.

thanks

2 REPLIES
Bronze

Re: Call Manager setting

Sounds like you have an issue with your route patterns to be honest. Typically, if you have overlapping route patterns it will cause that problem. For example, if you just use a 9.@ route pattern without any route filters, CallManager doesn't know if you are going to dial 7 digits, or 10 digits or even 23 digits.

Two ways around this, first narrow down your route patterns so that they don't overlap. Second (and the answer to your question), the t302 timer is the timer that determines how long to wait for the timeout. See the below link for additional help.

Rick

http://www.cisco.com/warp/customer/788/AVVID/call_routing.html#bcr

Community Member

Re: Call Manager setting

Thanks for the tip the t302 worked, we are based in europe so our route patterns aren't that many.

Bob

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