Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Call manager SQL query stopped suddently

Some query services stopped suddendly, I can not run CRD in serviceability tool and can not run Query analyzer to retrieve detail data. Does any one know how to check the service and retart the service without reboot the system?

4 REPLIES
Super Bronze

Re: Call manager SQL query stopped suddently

Hi

Log onto the CallManager server desktop, and then click on 'start', 'run', and type 'services.msc'

This will give you a list of all system services.

On the right, click on the 'Startup Type' column to sort them in order of which start automatically. If any have 'Automatic' but do not have 'Started' in the 'Status' column, they should probably be restarted.

The most likely service to have failed will be MSSQL.

Regards

Aaron

Please rate helpful posts....

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: Call manager SQL query stopped suddently

I found crd scheduler no status and restarted it. and this process did not help. re attachment

New Member

Re: Call manager SQL query stopped suddently

I rebooted the call manager but no luck to get cdr and query analyzer work.

New Member

Re: Call manager SQL query stopped suddently

I found the resolution. the db (cdr) was marked as suspect. I followed this procedure to open and resume my query.

Database has been Marked as Suspect

Downloads

Database has been Marked as Suspect

Document ID: 26780

157
Views
0
Helpful
4
Replies
CreatePlease login to create content