Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
czq
Community Member

Call Manager unable to connect to Active Directory Server

Hi all,

We installed MLA 1.(2) in CallManager 3.3(3) which integrated with Active Directory. Recently, it can not login to the ccm admin page with the normal user. When it was logined, it showed the following information. " You could not be authenticated sucessfully. Unable to connect to Directory Server". Any ideas for this issue? The directory server can be pinged and ip phone worked fine.

Thanks in advance.

czq

1 REPLY
Bronze

Re: Call Manager unable to connect to Active Directory Server

Can you log on as the local administrator? If you can, try to logon as DOMAIN\user, ccm may be trying to authenticate you locally.

Geoff

189
Views
0
Helpful
1
Replies
CreatePlease to create content