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Call Manager unable to connect to Active Directory Server

czq
Level 1
Level 1

‎01-23-2004 11:18 AM - edited ‎03-13-2019 03:29 AM

Hi all,

We installed MLA 1.(2) in CallManager 3.3(3) which integrated with Active Directory. Recently, it can not login to the ccm admin page with the normal user. When it was logined, it showed the following information. " You could not be authenticated sucessfully. Unable to connect to Directory Server". Any ideas for this issue? The directory server can be pinged and ip phone worked fine.

Thanks in advance.

czq

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trailman73
Level 4
Level 4

‎01-27-2004 12:00 PM

Can you log on as the local administrator? If you can, try to logon as DOMAIN\user, ccm may be trying to authenticate you locally.

Geoff

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