Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Call Manager Upgrade

We currently have CCM 3.3.5 on a Windows Environment. We will be upgrading to CCM 6.0 on a Linux Environment. We recently ran into some trouble while trying to upgrade from 3.3.5 to 4.2 with a mismatch version error. Can any suggest a way to make the transition from where we currently are to where we want to go without having to re-enter all the devices into call manager?

1 REPLY
Bronze

Re: Call Manager Upgrade

Hi,

4.2 should be supported for an upgrade of 3.3(5), perhaps you ran into os version error, where the current os does not support 4.2.

You can check requirements at:

http://www.cisco.com/application/vnd.ms-excel/en/us/guest/products/ps7240/c1241/ccmigration_09186a00808cfa2d.xls

Hardware might also be outdated, are you changing hardware in the process?

HTH, Avner.

95
Views
0
Helpful
1
Replies