Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Call Manager Version 4 Part 2

Does anyone know if a feature in CM 4.0 will allow users that come in from a non-ip phone to mute their audio stream by pressing a key sequence like #6 to mute and *6 to un-mute? I am asking because in using Cisco Confernce Connection that uses CM to set up the calls the lack of the ability for callers to mute their audio seems a glaring omission. If CCC is to be an enterprise level conferencing solution then this is one of the basics that need to be addressed.


Re: Call Manager Version 4 Part 2

Well to answer my own question I just heard back from my Cisco team and the answer is yes, CCC 2.0 will haave a caller mute/unmute function. Go Cisco!

Re: Call Manager Version 4 Part 2

well allow me to disagree with myself. It looks like CCC 2.0 will not happen. It's probably getting rolled up into Meeting Place so the original question still stands. Does anyone know if CM 4.0 will allow callers coming in over the PSTN to mute their audio?

CreatePlease login to create content