Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

call mgr continuous error in appl event log

My subsidiary call manager application event log creates continuous error every day, every 5 minutes interval. It is referring to performance data for this service will not be available. It is a harmless error (re url but it grows the event log. This Call manager works normal. The publisher call manager does not have this error message, they are both running the same Version 4.02, same hardware configuration and are working in same VLAN closet. How to disable this monitoring function in the subsidiary call manager?


Accepted Solutions

Re: call mgr continuous error in appl event log


Re: call mgr continuous error in appl event log

New Member

Re: call mgr continuous error in appl event log

It is the same problem like my incident. I tried the first option but did not correct the problem. will try your second option during non peak hr.

Re: call mgr continuous error in appl event log

The above is a known issue in Microsoft Windows which is covered by the

following MS article:

How To Fully Uninstall a Performance Monitor Extension;en-us;247226



Per the above document, you need to remove the open value from:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DHCP server\performance

by following the steps below:

To completely remove a performance monitor extension, first identify the service name of

the product that supported the custom counters. In this case

"DHCP server".

Use RegEdt32.exe to traverse to the following subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DHCP server

Select the "Performance" subkey and from the Edit menu, click Delete. This action deletes

the Performance subkey and all its values.

Please make a backup of the registry before modifying it. You should reboot the CM server

after modifying the registry for the change to take effect.

CreatePlease login to create content