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Call Mgr Forward busy

Hello all.<br><br>I have a customer running 2.4(6.135), TSP 6.01, and CM 3.13a. They have an 8 port configuration and the following occurs:<br> When a user checks voice mail, s/he can only use Port 1. If another user attempts to check voice mail simultaneously, receives busy signal.<br> However, if during the time Port 1 is busy, a ring no answer is properly forwarded to Port 2 by Call Mgr.<br><br>Any ideas? Probably a newbie question. <br><br>Thanks...<br><br><br>

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Re: Call Mgr Forward busy

You have CMI configured and it should not be for a Skinny integration. CMI is only for SMDI. Check out this post for more information:
http://avforums.isomedia.com/cgi-bin/showthreaded.pl?Cat=&Board=Unity3x&Number=8050&page=&view=&sb=&vc=1#Post8050

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

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