You'll probably want to contact TAC and get some TSP and CM traces rolling - once we play that prompt we're just doing a release transfer to the number indicated and then we drop out of the picture - if the call is being dropped after that it'll be something in the TSP or on the CM side of the fence. That type of issue is a little hard to run down in the forum here...
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...