User-A receives a call from a customer and parks the call because the customer would like to speak with User-B. While the call is parked, User-A gets another call. User-B never retrieves the parked call and the reversion timer times out. Since User-A is on another call the CallManager sends the call to User-A's VM. Is there a way to have parked calls sent to the operator or an auto-attendant besides setting the line to CFB to the operator or AA.
I understand your question, and you are correct. Without setting up the CFB to the operator the call will not go there. What I would suggest is to either enable CallWaiting so UserA can grab the call and transfer it or park it again when it comes back if he is on a call. Or, keep call waiting disabled, and give UserA a second line that the first line CFB's to. Ya dig?
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...