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254
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5
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Call Park

cplatt01
Level 1
Level 1

Is there a way to lengthen the time a call can be held in "park". After 30 seconds it is put into the user's voicemail (the user that put the call on park)? Thanks in advance for your help.

CHRIS

3 Replies 3

JASON NIELSEN
Level 1
Level 1

Change the CallParkReversionTimeout* in the Service Parameters. Be sure to change this on all CallManagers if you have more than one. The default is 60.

tringwelski_2
Level 1
Level 1

Chris, keep in mind the reversion timeout is a global setting and effects all phones.

Thanks gang for your comments.

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