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Call park

Where can I find the setting to change the amout of time a call is held in the call park que? Thanks

2 REPLIES

Re: Call park

The Call Park Reversion Timer can be found in CCM Administration -> Service -> Service Parameters. Choose your server and the Callmanager Service. The default is 60 seconds. This is a Clusterwide parameter.

Hope this helps. If so, please rate the post.

Brandon

Re: Call park

Under Service parameters for call manager, call park reversion. Search for reversion keyword on that page.

In CCM Admin, Service -> Service Parameters then choose call manager service.

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