Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Call Pickup and GPickup

Hi,

Is there any way of configuring the Call Pickup and Gpickup without config the DN + partition (don't attached this DN to an partition)

We configured like this:

For a group of phones one DN, for ex:

Call Pickup Directory Number : 22

went to phone config and add this number to the following phones: 3444, 3445, 3446

Another Call Pickup Directory Number: 33

went to phone config and add this number to the following phones: 3000, 3001, 3002

The issue is to tell all users that their call pickup group is 22, to others is 33, and so on.

Can we have an work around, to simplify this procedure?

Thanks in advance

MP

1 REPLY
New Member

Re: Call Pickup and GPickup

I really don't see any other way out. Users in the same group, can use the softkey to pickup the call even w/o knowing the group #. You need to know the group # only when you want to pickup calls meant for a IP Phone in another group. So I hardly see any problem managing this.

199
Views
0
Helpful
1
Replies
CreatePlease to create content