Call pickup group configuration - Help required

[rshanmugam]

Hi:

I have configured a call Pickup group with the dummy directory number and associated with a set of phone configurations that I want to group. But If I try to pickup a call with in that group, it’s failing with the fast busy. Could somebody please advise where am I going wrong on this?

Raj

[azam_anwar]

Try this document for configuring/troubleshooting call/group pickups.

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/sys_ad/3_1_2/ccmsys/a07cpick.htm

[rshanmugam]

Thanks man, It`s so useful.

Raj