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Silver

Call Pickup Groups failing on CCM 4.1(3)

We have two simple pickup groups configured on CCM. Twice now, the pickup group has failed and the only fix appears to be to delete and recreate the pickup group. There are a few bugs associated with the interoperability between pickup groups and hunt groups, but hunt groups are not configured for these DNs. Has anyone seen anything similar with 4.1(3). Might this be addressed with an upgrade to SR2?

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Bronze

Re: Call Pickup Groups failing on CCM 4.1(3)

There are known issues with 4.1(3) and pickup groups. We experienced the same problem and the upgrade to 4.1(3)sr1 fixed them, but with 4.1(3)sr2 out I would upgrade to that.

Thanks,

Jon

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