Call Recording Using JTAPI

[Pranjol Saikia]

Hi,

I want to do call recording (incomming & outgoing)using JTAPI in CUAE.

Has anyone developed any call recording application using JTAPI in CUAE.

Regards

Pranjol

[timurbayazitov]

AFAIK CUAE is not a prerequisite to develop JTAPI-based recording apps.

For examples, this solution: http://www.zoomint.com/en/zoom-callrec-cisco-ip-telephony-contact-center-call-recording.html utilize JTAPI to monitor and record calls at specified endpoints.