03-27-2002 12:23 AM - edited 03-12-2019 02:58 PM
What is Unity utility that can be used to troubleshoot call routing tables ?<br><br>
03-27-2002 12:23 AM
There is no specific utility to debug the routing rules. Is there a particular error or problem that you are having?
Anil Verma
Cisco Systems
anilve@cisco.com
03-27-2002 12:28 AM
This is Unity test question.
03-27-2002 12:34 AM
yeah, I know. Lets keep these to a minimum... 2 or 3 a day is about my limit on these out here.
Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)
03-27-2002 12:33 AM
I believe the test is looking for "call viewer" here. You use Call Viewer to watch incoming calls and it shows all the same information you create routing rules with (calling number, called number, call reason, port number etc...). It has an "always on top" capability and it's designed to pop up and show you call information for inbound calls such that you can look at your routing rules and make sure things are coming in the way you expect them to.
Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)
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