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New Member

Call Routing

I am missing something here. I am trying to setup a broadcast group. Here is what I have so far.

I have my line groups, hunt list, hunt pilot, and cti route point. My cti route point is the main line 76470 my hunt pilot is 51005. when the cti (76470) sends the call to unity it goes to call routing forwarded calls (76470) that sends the call to the call handler greeting that sends caller to subscriber 51005. What am I missing?

2 REPLIES
New Member

Re: Call Routing

Try enabling the option "'Yes, ring subscriber'sextension:'

New Member

Re: Call Routing

Please explain the complete call flow like

x dialed (abc) ---> pilot point

and your requirement like wht do u want to achieve finally, definately i will be glad to assist you.

Cheers :)

Gaurav

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