i have a problem with call transfering. Here a example for my problem:
Number 0170123456 calls from mobile the internal number 222. Number 222 wants to transfer the call from extern to number 333.
Now when i try to transfer the call, then i get busy.
In the telephony-service settings i configured
My Hardware is a 2801 and a 12.3.14T5 IOS Image.
Has anyone an idea what is wrong?
What i forgot, the transfer of internal to internal is ok.
Thanks for help
Add the external destination to a tranfer-pattern
You can use more specfic transfer patterns if you want to restrict transfer destinations.
My problem is not the transfer to a extern destination. I cant transfer a incoming extern call to a other intern ephone...
Do a transfer-system full-consult under the telephony setup and have a transfer-pattern for eg 2... if you are using 4 digit dial plan with NXX ranges from starting from 2.