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New Member

Call Transfer problem with phantom rollover line

I have users who I've created a rollover number for, so if their main did is busy the call forwarders over to this phantom non DID. The problem I am having is when a call is answered on this phantom line it cannot be transfered. Has anyone else experienced this problem? If so what was your solution. Is this going to be resolved in 3.3? Thanks in advance

3 REPLIES
New Member

Re: Call Transfer problem with phantom rollover line

There is no bug associated with this. It could be due to some issue with the phantom rollover line.

Re: Call Transfer problem with phantom rollover line

I have configured several version of rollover lines, the phantom line must have the same CCS as the primary line. one question are your phantom lines in the same partition as the primary line?

Partition = who can call me

CSS = who I can call

New Member

Re: Call Transfer problem with phantom rollover line

Make sure that call waiting is disabled on these lines.

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