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Call transfer

I use Unity 2.4.6 with CM 3.0.9. In my main corporate greeting, I set "Send caller to Attempt to Transfer for Operator" handler for key 0, and I set Call Transfer in Operator call handler to the right extension. <br><br>When a caller calls in, hear the maining greeting and press 0, the system says" please wait when I transfer your call", then two beeps, then just nothing. <br><br>Where should I check? Thanks.<br><br><br><br>

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Anonymous
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Re: Call transfer

The problem is also system-wide for every subscriber - when a caller calls into somebody's voice mail and press 0 to get to the operator, just two beeps and nothing happens.

If a caller enters other extensions, the call can be transferred. It is just pressing 0 to get to the operator does not work - the caller does not hear any tone, and the operator's extension ring but she picks up and hears nothing.

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