If I dial from the PSTN to Unity/Auto-ATTENDANT and enter a four digit extension I receive did not recognize as a valid entry. This happens for a certain few extensions but all others work correctly. However, if I first transfer to another call-handler and then enter the 4 digits on the previously unrecognized it then works. <br><br>
Check to see if the CallHandler (maybe it's even a subscriber box) callers enter on these external calls doesn't have any caller input keys locked and ignored. There's probably a digit locked and ignored that's common to all the extensions that aren't working.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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