I am trying to get the CallBack feature working. When I try to test the feature I recieve the error message "CallBack can not be activated on xxxx". I've tried the feature on a couple of phones and receive that error message every time. What I search Cisco's Knowledge Base the only thing listed is to retry or the directory number(s) must be added to Cisco CallManager Administration. That statement confuses me because these are all valid extensions and I'm not clear as to what the DN needs to be added to. Below is what my environment is running.
-Cisco Extended Functions is enabled
-SoftKey Template has been created for On Hook and Ring Out to enable CallBack feature.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...