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Callback feature between clusters

Hello,

Could you please help me to make the callback feature available between two clusters using Inter-cluster trunk ?

Thanks in advance.

Abdelatif.

2 REPLIES
Blue

Re: Callback feature between clusters

if you have your ICT configured and operating properly, then the callBack feature only needs a few things in place to operate:

1) css/partition of the ICT must have access on both sides to the phones/DNs that you wish to have callBack feature working for.

2) each cluster must have the dial plan updated for all phones on each side of the ICT that wish to be able to communicate across the ICT.

example:

cluster1/phone1/DN=8855

- needs a route pattern on cluster2 using the ICT as its gateway

(ie: cluster2/routePattern=8855; gateway=ICT)

cluster2/phone1/DN=7855

- needs a route pattern on cluster1 using the ICT as its gateway

(ie: cluster1/routePattern=7855; gateway=ICT)

the cluster1 ICT needs css/partition access to the cluster2/phone1/DN=7855

the cluster2 ICT needs css/partition access to the cluster1/phone1/DN=8855

New Member

Re: Callback feature between clusters

Hello gpulos,

How are things for you ? i hope that well.

Thanks for these informations, but the problem is how to make partitions in cluster2 availables on cluster1. then, i can add these partirions to local CSS and vice-versa !!!

Many thanks for your feedback and suppot.

Abdelatif.

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