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New Member

Called Party field empty in CDR record

We have a problem where the Called Party field in CDR records is empty in some (but not all records).

The calls are often of several minutes duration (so not abandoned) and can be IP Phone - IP Phone or to/from a gateway (E1 blade). CCM is 3.3.2SPc

Is this a known problem?

What type of call may not have Called Party written in the CDR?

Any suggestions would be welcome

Regards

Tim

2 REPLIES
New Member

Re: Called Party field empty in CDR record

im using ver 3.3 and it does appear to a called party field..

New Member

Re: Called Party field empty in CDR record

It appears to be an issue with the 3rd party billing application, that is not mapping the fields correctly. Call Manager has the correct data.

regards

Tim

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