1. In the ACs phone, there should be a field for original called party number under Forwarded Call Information Display. See if you can play with that.
2. Send the ACs call to a translation pattern and then have the translation pattern locate the final phone in a different CSS. When you do this, in the translation pattern, remove the callID. If it does not work, please let me know. Thanks!
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...